Developed with the professional partnership of Wizz Air, the programme connects academic expertise with current industry knowledge and real-world aviation experience. Whether participants already work in aviation, are considering a career change or simply wish to turn their interest in the sector into professional expertise, the programme provides an accessible pathway into the world of aviation management.

Participants explore the operation and management of airlines, airports and aviation services through practical examples, industry-focused assignments and insights from experienced professionals. The curriculum covers airline operations, airport functions, aviation law, safety and security, sustainability, customer experience, service development, hospitality and retail management, and the wider economic and regional role of air services.

Develop the knowledge, managerial competencies and international perspective needed to contribute to the future of aviation.

In the video, Dr Petra Gyurácz-Németh, Head of the Programme, introduces the programme.

In the video, Dr Petra Gyurácz-Németh, Head of the Programme, talks with Istvan Sajti, Senior OCC Manager for Wizz Air UK Operations at Wizz Air Hungary Ltd., about the programme and the world of aviation.

Aviation is a global and highly practice-oriented industry undergoing continuous transformation. Technological development, changing passenger expectations, sustainability requirements and an increasingly complex regulatory environment all create new challenges for airlines, airports and aviation service providers.

The Aviation Services Manager Executive Diploma Programme provides comprehensive theoretical knowledge and practical insight into the management of modern aviation services. It introduces participants to the essential areas of airline and airport operations while also addressing safety, service quality, customer experience, sustainability and strategic decision-making.

The programme prepares participants to understand aviation as an integrated service system in which airlines, airports, passengers, destinations, regulators and business partners are closely connected.

The programme develops the managerial, analytical and decision-making competencies required to succeed in a rapidly evolving international industry.

• Understand the operational and strategic processes of airlines and airports;
• Evaluate and improve the quality of aviation services;
• Create customer-centred and experience-based services;
• Respond to operational, commercial and regulatory challenges;
• Support safe and sustainable aviation practices;
• Work effectively in multicultural professional environments;
• Contribute to innovation and service development;
• Understand the wider economic and regional impact of air connectivity.

The programme combines university-level academic expertise with a strong industry focus, enabling participants to apply their knowledge directly in professional practice.

“The Aviation Services Manager Executive Diploma Programme provides a unique opportunity to access higher education regardless of previous academic background, making it an inclusive pathway for professionals from diverse fields. It is an excellent choice for individuals seeking a career change, offering the knowledge and industry insights needed to successfully transition into the aviation sector. The programme enables participants to deepen their understanding of aviation operations, management practices, and the broader industry environment. Designed not only for aviation professionals, but it is also equally suitable for those who are only beginning their aviation journey, providing a strong foundation for future development in the industry. By bringing together experienced practitioners and newcomers, the programme creates a valuable learning environment that encourages networking, knowledge sharing, and professional growth.”

“In my opinion, the Aviation Services Manager Executive Diploma Programme at the University of Pannonia fills an important gap and offers a unique educational opportunity. I recommend it to students and professionals who see their future in aviation, whether their desired position is with an airline or at an airport. The programme provides comprehensive fundamental knowledge of aviation, which can make an important contribution to building a successful professional career.”

“The Aviation Services Manager Postgraduate Specialisation Programme is intended for professionals who already hold a higher education qualification, are actively working and see their future in aviation. Their objective is to become the professionals of the future and develop confident, applicable knowledge through international experience, an understanding of aviation trends and insight into the innovative and increasingly diverse operation of airports. The programme aims to educate professionals who are not only able to understand the distinctive features of aviation development but can later influence and shape the industry through the knowledge they have acquired. They may lead projects at airports, take on managerial responsibilities or contribute to the development of aviation services. With the involvement of recognised industry experts, the programme provides opportunities to gain both theoretical knowledge and practical insight, creating a strong foundation for a successful career.”