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ECOMODE – New International project on Faculty of Business and Economics

The “ECOMODE – Fostering Eco – Innovative Business Model Development in SMEs in Hospitality Industry” is an Erasmus+ strategic partnership project. The project contributes to the promotion of eco-innovative business model training programs to become a sustainable part of the hospitality industry. ECOMODE foresees to improve the quality of training of professionals in Eco-innovative Business Management through flexible, transferable innovative learning outcomes and design of a new learning pathway based on competence development. The project’s main aim is to create framework conditions regarding Eco-innovation business models for SMEs in the hospitality industry in partner countries and to combine existing best practices to develop a standard practice to be used as a training methodology and certification.

Participating organizations:

– Training 2000 – Italy

– Muğla Sıtkı Koçman University – Turkey

– Ankara Hacı Bayram Veli University – Turkey

– Georgian Technical University – Georgia

– Bit Management – Austria

– University of Pannonia – Hungary

 

The ECOMODE project primary target group are trainers in VET organizations, who will train managers and companies in the hospitality industry on eco-innovative business models.

The professional leader of the project is PhD Viktória Czuppon Csizmadiáné.

The Ritz-Carlton, Budapest – Report

The hotel with the rich history, strong motto and clear aim – that is what may be said about Ritz-Carlton Hotel, the part of the Marriott chain. Located in the center of Budapest, near the most popular sightseeing attractions, Ritz-Carlton serves ladies and gentlemen, showing them the respect and treat them the way they should be treated.

Tourism Management MA students came there for a trip with Service Quality Management Class to learn how to operate the one of the most luxurious hotels in Budapest. We met the HR manager in the lobby. She asked us how was the trip to Budapest that helped us to feel more comfortable. Even if we know that it is her job, it could break the ice and set the contact between us.

She asked us to come to the bar section of the hotel to watch the presentation about the history and the operation of the hotel. She offered us water, still and sparkle. HR manager was talking about the very beginning of Ritz. We could learn some new facts about the founder and his dream of running a luxurious hotel, how the hotel was struggling during the World War II and how successful it is now.

Then we came back to modern time so we learned what Ritz-Carlton work for. “We are ladies and gentlemen serving ladies and gentlemen” – which is the motto of the hotel. She explained us that ladies and gentlemen, who are serving, is the personnel of the hotel. And they should act, think and actually be the ladies and gentlemen. Ladies and Gentlemen, who receive the service, are guests of the hotel who should be treated exactly like Ladies and Gentlemen. You can feel it everywhere in Ritz-Carlton.

The personnel of Ritz-Carlton confessed that they make their guests feel special with a lot of different ways: they have to know the names of guests, their preferences and etc. We were given an example, if the customer uses services of Ritz-Carlton in Paris, the information about the guest can be received to the hotel in Budapest, so if that certain guest comes to Budapest, they are already aware of their needs, so if they know they like cappuccino, they will get cappuccino, not anything else. That shows Ritz-Carlton as a user-oriented accommodation provider.

We visited the hotel, but unfortunately, we did not have the opportunity to see all types of rooms, because was full-house in the hotel. However, we were still lucky and we could see and check out at least a standard room. The room is big, with the softest mattress from the USA. Each room provides mini-bar, coffee-machine with coffee filters and kettle, iron and equipment to clean shoes. Also you can find there the list which a guest can fill in case if they need something from the cleaning ladies, so they can prepare everything you need by the time it should be done.

We also could check the club lounge, “a hotel in the hotel” of Ritz-Carlton. The place where business meetings can be held, where you can have calm time with your partner and nobody is going to disturb you. It is the additional service they offer, so it has to be booked in advance so they can prepare everything for better work of you there.

Another thing which is new there, is the SPA. Firstly, it is located on the 8th floor of the building. Secondly, they have a pool there. HR manager told us they are really proud to have the pool on the top floor. They also have procedures rooms, manicure offers and gym.

The hotel is 5* hotel and once guest gets there, they can feel it everywhere. Carpets, well-looked staff, smells, luxury design and atmosphere already treat you like you are The Queen of England.

Ritz-Carlton has its own steps of service. There are the following:

  1. A warm and sincere greeting. Use the guest’s name.
  2. Anticipation and fulfillment of each guest’s needs.
  3. Fond farewell. Give a warm good-bye and use the guest’s name.

As you can see the personalization of the service is which leads Ritz-Carlton to be on top of the accommodation provider. Everyone who took part in the trip was inspired and impressed with the decoration in the hotel, warm greetings and pleasant communication with the staff. We got a lot of attention, everyone was friendly with us and they were ready to help and answer all questions we might have.

The trip took two hours but during this time Ritz-Carlton could make us fall in love with their hotel. At least with one, in the heart of Budapest.

A program a Pannon Egyetem Gazdaságtudományi Kara által elnyert az Emberi Erőforrás Támogatáskezelő által támogatott “A hazai Tudományos Diákköri műhelyek és rendezvényeik” című projekthez (NTP-HHTDK-18-0020) kapcsolódóan valósul meg.

Spirit Hotel Sárvár – Report

When you look into a kaleidoscope it reflects a unique mosaic pattern, but with a small shift the pattern changes entirely and you experience something just as picturesque as before but the vision is totally new.

We got the same feeling during our field trip, as our perspective on Service Quality Management shifted and allowed us to extend our knowledge with practical implications.

On 7th of November with the assistance of our teacher Gyöngyi Hajmásy, we got the opportunity to take a trip to Sárvár and visit Spirit Hotel Thermal Spa.

As we were given a guided tour we learnt that the hotel lies on the shores to the seven lakes of Sárvár and one of the unique five- star spa hotels in Europe, that offers 271 boutique style furnished hotel rooms fit to the demands of international five star guests. Its spa and relaxation area offers more than 10.000 m² with 22 pools and a large variety of health, beauty and medical services.

By entering the main hall you instantly get the ’wow effect’ and you can easily get lost in the details, their goal is perfection.

After they showed us around we had a short discussion with the hotel manager about quality management. As a conclusion she told us that they put a great emphasis on human resource development, thus the Spirit Hotel isn’t simply luxury-category hotel because of its 5 stars. Its luxury is manifested in the way they serve their guests, guaranteed by the enthusiastic and devoted work of the entire hotel staff. We could have been part of it for a day and I would like to mention how warmly we were welcomed there.

Finally we are grateful that we had the opportunity to go to the Spirit Hotel Thermal Spa and got a deeper insight of hotel’s operation.

Szabina Tóth, Vivien Szekér, Krisztina Pócsa
(Tourism Management MA, 1st Semester)

A program a Pannon Egyetem Gazdaságtudományi Kara által elnyert az Emberi Erőforrás Támogatáskezelő által támogatott “A hazai Tudományos Diákköri műhelyek és rendezvényeik” című projekthez (NTP-HHTDK-18-0020) kapcsolódóan valósul meg.

 

Guided tour at Laczkó Dezső Museum

On 12th of December we would like to invite you to Lackó Dezső Museum!


Meeting point: Entrance, A building
Departure: 10am
Route: 10 Egyetem utca – 1 Erzsébet sétány
Entrance fee: HUF 500

Our guide (in English), András Király will take 45min to introduce the museum and show us around the exhibitions, including the current temporary one on the famous Hungarian physician, Ignác Semmelweis.

Everyone is invited!

More information>>>

Traineeship in Slovenia

The University of Maribor Faculty of Economy and Business  International Relations Office offers a Traineship opportunity for administrative work between 1st April 2019 – 30th September 2019. You can apply for Erasmus+ or Campus Mundi scholarship as well. Deadline for application: 18th January 2019.

Why it is recommended:

✔ you can get international experiences;
✔ you can improve your language skills;
✔ you can improve your willingness (like: communication, problem solving, creativity, etc.);
✔ you can learn how foreign institution works;
✔ interkulturális tapasztalatot szerezhetsz;
✔ you can extend your relationship capital internationally;

You can read the original appeal with more information here>>>

 

If you need more details please make a contact with the University of Pannonia International Office (A/5)

Advent charity for the Alex Animal Protection Association

We are try to organize an Advent charity for the Alex Animal Association in this year as well. They are take care almost 50 little puppies, who are waiting for a real warm-hearted owners.

How can you help? With a donation of course! If you have something you can offer, don’t hesitate! Katalin IVÁN waiting for your supplies at the Office A/102 till 17th of December.

What would be really needed:

– dog and cat food (dry food, tins, dog salami)

– disinfectant and cleaning products

– rubber gloves

– cat litter

Let’s make those pet’s Christmas beautiful!

Erasmus+ Student Mobility for Studies 2019/2020 (Deadline: 1 April, 2019)

The University of Pannonia is calling for applications to complete foreign part-time studies or internships as part of the Erasmus+ programme financed by the European Union. And what’s so good about it:

✔ you can travel several locations to get international experiences;
✔ you can improve your language skills;
✔ develop your other skills like communication, problem solving, creativity etc;
✔ be an open minded person, get knowledge from different cultures;
✔ get more social capital;
✔ get more independent, pointful and well informed!

Why don’t you travel too? Everyone can get a scholarship!

Just spend a half or a whole year in one of our receiving institution  partner in 2019/2020 and discover the country, get new connections what you can use after you finished your studies!

 

 

Deadline: 1 April, 2019!

Where to hand in the applications?

Veszprém: Kolos Adorján, Directorate of Academic Affairs, International Office, Office no. 5, Building „A” (10 Egyetem utca)

 

The original appeal with more information>>>

Find your professional practice in Slovakia

We would like to recommend this list below, especially if you are looking for an Erasmus+ opportunity to do your practice abroad! Please contact  your chosen Institution and apply for Erasmus+ Scholarship at the International Office of University of Pannonia.

 

You can find the list here>>>

Field trip in Zalaszentgrót

The Students of the Business Administration and  Management and the Tourism and Catering did a field trip in Zalaszentgrót in 8 of november 2018, under the leadership of PhD Viktória Czuppon Csizmadiáné. They were invited by József Baracska who is the mayor of the town.

 

The zealous company did a survey about the social trust between the contractors and the council.

70 questionnaire was field by the affected persons like the CEO of  Coca-Cola HBC Hungary Ltd. and they also did 3 structured interview and a focus group discussion.

 

After the exhausting day no one said no to sleep!

The Field Trip program will continues in December and January, when they will do a factory visit at Coca-Cola HBC Hungary Ltd.

Project LELLE2 – Let’s Learn How to Learn!

 Let’s Learn How to Learn! – Learning skills development for secondary school students

Consortium led by the Faculty of Business and Economics of the University of Pannonia won the grant titled ’LELLE2 – Let’ learn how to learn! – Learning skills development for secondary school students’ in the frame of Erasmus+ announced by the European Committee in 2018. The European Union supports the project number 2018-1-HU01-KA201-047839 with €297.386 starting on September 1st, 2018 planned ending on December 31st, 2020. The University of Pannonia leads the strategic partnership project collaborating with Eszterházy Károly University – Hungarian Institute for Education Research and Development (Hungary), the Statny Pedagogicky Ustav  (Slovakia), the Cirkevná spojená škola MARIANUM (Slovakia), Liceul Teoretic „Téglás Gábor” (Romania), Kuressaare Gümnaasium (Estonia), and the I. Béla Comprehensive School, Dorm and Primary School from Szekszárd (Hungary).

 

The LELLE2 project idea came from the success of ERASMUS+ project LELLE (http://lelle.gtk.uni-pannon.hu/en/home/) which focused on the research, measurement and development of learning skills (managing own learning process, critical thinking, problem solving). In order to be successful during the higher educational studies or finding a job factual knowledge is not enough, certain additional soft skills are also needed.

These key competences are not taught in the institutions so that secondary students need to acquire these skills themselves. The main objective of our project is to provide secondary school students with learning skills development and to equip them with skills that can be used on the job market and in the secondary and higher education.

 

During the 28-month project the Partnership lead by the Faculty of Business and Economics is to achieve the implementation of the

following intellectual outputs:

  1. Best Practice Collection on Learning Skills Development (compilation of state-of-the-art learning skills development methods available for assessing and developing the learning skills of secondary school students)
  2. How to Teach How to Learn – teachers training in secondary schools (training material for secondary school teachers and provide training for them)
  3. Learning skills assessment of secondary school students (taking into account the skills and abilities of secondary school students, and the demands of higher education and employers)
  4. Pedagogical materials for learning skills development
  5. European Learning Skills Development Gateway (it will be a knowledge share portal and will also function as a knowledge community)

 

The first transnational project meeting was held in Veszprém on 8th – 9th October, 2018. The Partnership successfully started the project work in the Kick-off meeting.

More information:  www.facebook.com/lelleproject

Internship opportunities in Spain!

Alegria Hotels as a fast-growing hotel chains in Spain, we are always seeking hospitality students who are interested in exploring Spain and Spanish culture.

We offer hospitality internships for a minimum duration of 3 months, during spring and summer.

We have positions available at the following departments:

– Food & Beverage Service

– Kitchen

– Animation

– Front Office

Click to read original source, and find contacts>>>

 

Important to know you can apply for Erasmus+ scholarship to complete your internship easier. If you have any questions about how to apply and what does Erasmus offer for you please feel comfortable to contact Mr Kolos Adorján in the International Office.

Bakony Expo 2018!

We are participating on 5th time in the Bakony Expo between 9-11 of November. It is a jubilee occasion for us therefore, we are take a part in a larger number and also greater enthusiasm.

What the Bakony Expo about: Primary Producers from the county offers their product. The visitors can gain insight of the production process and get acquainted with different tools.

We will conduct a survey during the Expo – to help the organizers work.

On Saturday from 12:00 till 14:00 on the stage we are prepare with the Cooking-World (Főző Világ), tastes and rhythms from the World event which will be organized by University of Pannonia, Helyben a Hely(i)ért Rural Development Association and the Lélektér Fundation. On this event students from five nation will introduce themselves and their culinary: the Maltese, the Turkish, the Spanish, the Lithuanian and the Hungarian. Péter Gulyás the ambassador of EKF (the cultural capital of Europe) and Gergő Iváncsik handball player will taste the prepared meals.

Please Welcome

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