During such a grimy day it was a pleasure to be greeted with a smile by the staff. We just waited a bit before the tour around started. After a short introduction of the hotel we were taken to the backstage, the part that guest never experience and where everything happens.

As soon as we crossed the door meant only for the staff, the decoration changed from charming and welcoming to a functional Brutalism. We walked around the spotless, and surprisingly not hot, kitchen and the back door. Everybody were busy in their normal activities but still had the time to smile at us with some degree of curiosity. A woman making a cake told us how she has been working there for 15 years as well as her husband who was a chef.

We passed through the employees area where they change their clothes, get the supplies for their work and even where they eat. They treated us with some coffee and delicious biscuits while answering our questions. We learned the difficulties to find the right staff since even the cleaning staff had to speak English or some other language to some degree to the kind of guest they usually receive.

Afterwards we were able to see the hotel itself. We visited the restaurant when the breakfast was about to be over, so we could see a bit of the culinary offer they had. Then we were taken to 3 rooms that were not the star of the place. This title belonged to their thermal pools and spa section. With outdoor and indoor pools where guests could relax in the warm water, all kind of massages available and even a salt cave, this hotel is a great place to spend a few days improving one’s health.

We ended our visit with a warm farewell from our guide and took a last picture in front of the hotel before going back to Veszprem.

written by: Camacho Arroyo Alejandra

The ‘Workshops and Oranisations of the National Scientific Students’ Associations’ (number: NTP-HHTDK-18-0020) project has been funded with support from the Hungarian Ministry of Human Capacities (EMMI), the Human Capacities Grant Management Office (EMET).

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